Wig and Hair Extension Exchange Policy
We will only exchange the item for a different color in the same style wig/hair extension. Only one exchange (color) per wig or hair extension originally ordered is allowed. Wigs and hair extensions may not be returned to any Love Culture retail store. We do not accept wig/hair extension returns for refunds.
In order to exchange a wig or hair extension, you must obtain a Return Order Number from our customer service department within 7 days from the delivery date of your order. Your return package must be postmarked within 7 days of us providing you with the return order number. Please note that return shipping labels are not provided. Return Order Numbers do not guarantee that the return will be accepted.
All items must:
Please take your time and ask questions before making your purchase. Our representatives are always glad to assist you with any of your questions.